Welcome to the IT Help

IT Help is a service ticket system that provides an easy way for you to request IT support services, to find answers of your IT questions, and to help resolve your technical problems.

Clicking on "Sign in with HKU SPACE" if you have a user account.

Sign in with HKU SPACE

If you don’t have a user account, have forgotten your Login ID or Password, or are experiencing MFA issues, please click

For Guest User

You can also contact us by:

  WhatsApp: 6803 5480
  WeChat: 6803 5480
  Email: it.help@hkuspace.hku.hk